G Suite and Chrome Accessibility Features for an Inclusive Organization (Cloud Next ’19)

G Suite and Chrome Accessibility Features for an Inclusive Organization (Cloud Next ’19)

name is Roger Benz. I’m the program manager
for G Suite Accessibility. And as a program
manager I do things that are traditional program
management type of activities. I set up processes and
procedures for the teams. I also manage projects. Being involved in
accessibility, I do advocacy, education,
training, and also do some speaking at
conferences like this. In my role, I get to work with
a lot of different people, including like the product team. So I get to work with the
product managers, the UX designers, the engineers, the
QA and, from time to time, lawyers. I also work with
people externally, including like our salespeople,
but also advocacy organizations and individuals and
users, because it’s also important for us to
get feedback from our users. I, myself, do accessibility for
a couple of different reasons. One, it’s important,
and it has a lot of impact on people’s lives– for example, for
getting an education you need to be able to
access the information and the technology,
for career advancement, and also just for staying
in touch with your family, friends, and community. I also have a personal
connection to accessibility. I suffer from
retinitis pigmentosa. And over a span
of, like, 20 years I went from having normal
vision to the point now where I have basically
no vision at all. So if I look out in the
audience I don’t see anybody, so I actually hope somebody
is out there, but– [LAUGHTER] Hey! I heard some voices. Good. Cool. So before we get
started, I’d also like to do a little
bit of a poll to get a sense of the audience. And also since I’m blind,
instead of raising your hand I’d like for people
to go ahead and clap. So, if you’re
involved in education, can you go ahead and clap? [CLAPPING] Whoa. All right. If you’re involved in
public sector, clap. [CLAPPING] OK. And if you’re involved in
enterprise and business, can you go ahead and clap? [CLAPPING] OK, cool. Wow. Nice distribution of people. That’s great. Also, I’m interested,
how many people here directly use accessibility
features themselves? Go ahead and clap. [CLAPPING] A few. And how many people are
involved in actually providing accessibility
services to users? [CLAPPING] OK. And how many people
here are just curious? [CLAPPING] A few. OK. So, an interesting
thing that I’ve noticed that after
I’ve gone blind I actually hear more applause
than I used to before. [LAUGHTER] OK. So one last question–
how many people are ready to hear about
accessibility features in Chrome and G Suite? [CLAPPING] All right. Cool. SCREEN READER: Page change. Slide 2 of 39. Agenda. ROGER BENZ: So, in my agenda
today, I want to go through and cover the
Chrome accessibility features that are
built into Chromebooks. I’m going to talk about G
Suite accessibility features. I want to do a
short demo period, and then I’ll give
you some resources that you can look at
after we leave here. And then we’ll
open up for a Q&A. A couple of things
about my presentation– you may have heard when
I went from the slide that you heard
synthesized speech. That’s because,
as a blind person, I actually use a screen
reader, and I’ll talk about that a little bit later. So actually what
you’re hearing is what my experience
is, that I just hear the title of the
slide when I go through it. Also, I’ve turned on
our feature, which is in Slides when you’re
in presentation mode, it’ll caption your voice. So, hopefully the
computer is doing a good job of putting into
text what I’m actually saying. | SCREEN READER: Page change. Slide 3 of 39. Chromebook
Accessibility Features. Page change. Slide 4 of 39. Accessible Out of the– ROGER BENZ: So, Chromebooks
come in many different styles and varieties and from
different vendors. You know, you can have some
that are smaller or lower cost that may be in the
range of $150 to $200. Or you can have
higher end ones that have bigger screens, more
RAM and stuff, and some that have a really– you know, they put
a lot of investment into the chassis and stuff. And you can get them up
to, like, say, over $1,000. You can get them from
vendors like Lenovo, HP– even Google offers a couple
of Chromebooks as well. But the one thing about
all these Chromebooks is the accessibility
features are built in. You don’t have to
download and install, say, magnification software. You don’t have to install screen
reader because it’s already built into it. So today, you know, I did
come with my own Chromebook, but if they had one here that
I could have walked up to it and turned it on and
started using it. So, like, if you want
to be a prankster, one of the things you can
do is go into a Best Buy, go up to the Chromebooks,
turn on the screen reader, then walk away, and
see what people do. But that’s just an idea, that
everything is built into it. But if you do turn it
on, don’t tell them that’s because Roger
told you to, so– SCREEN READER: Page change. Slide 5 of 39. Making Things Easier to See. ROGER BENZ: So,
one of the things that we’re doing
for accessibility is to make things easier to see. SCREEN READER: Page change. ROGER BENZ: And we have several
different ways of doing this. And as I lost my
vision over the years, I ended up using basically
every one of these capabilities for accessibility. So even though at this point
I just use a screen reader, I am aware of these. So, the first thing you can
do is, in the Chrome browser itself, you can do what we
call browser magnification. This is where you do
Control plus the Plus Sign to increase the text font. And that’ll be just within
the browser content itself. Say, like, if you’re
in Calendar and you want to increase the font
size, you do the Control-Plus. If you want to reduce
it back to what you had, you can do Control-Minus
to reduce it. Or you can also do
Control-Plus-0 to reset it back to 100% magnification. SCREEN READER: Page change. Slide 7 of 39. Increase Size of All Items. ROGER BENZ: So one of the
other things you can do is, if you don’t want
just the content, but you also need the other
parts of the system increased in font size– for example, the tool
tray or the system tray or the tab titles
themselves– here you do kind of the same thing, but
you add a Shift key to this. So you do Control-Shift-Plus to
increase the size of everything that’s on the screen. SCREEN READER: Page change. Slide 8 of 39. Turn On Built-in Full
Screen Magnifier. ROGER BENZ: And for some
people, doing the text magnification isn’t enough. For example, you want
larger magnification or, as you magnify,
sometimes the text, it’ll start to overlap. So there’s a different
way you can do this, is what’s called full
screen magnification. And one way to think about
this is, is what it does is it basically takes,
like, your screen and it becomes a
magnifying glass that you can, kind of,
rotate and move around over your content. So you can, say, see just
one upper left corner or the bottom right
corner, but then you can see it magnified at,
I believe, up to, like, 20x magnification. So you can get very large
content magnification. And when you do turn on
the magnification feature, you can adjust it on the fly. For example, you can press
Control-Alt and two fingers on the touchpad and increase
and decrease the magnification as you go. SCREEN READER: Page change. Slide 9 of 39. Use the Docked Magnifier. ROGER BENZ: We have another
variation of the magnification, is what we call the
docked magnifier. And when you turn this on, the
upper one third of your screen becomes the
magnification portal. And then the rest of the
screen shows your content, or your screen, at normal size. So then as you, say, move your
mouse around on the screen, the magnification
portal will magnify the area around your
mouse, the mouse itself, and the content around it. The same thing, it’ll
kind of track the cursor as you’re typing and put that
into the magnification portal. SCREEN READER: Page change. Slide 10 of 39. Adjustable Mouse Cursor. ROGER BENZ: And I
know that when I first started losing my vision,
one of the things I’d do is I kept losing that
stupid mouse, you know, because it was so small
that I could barely see it. So I’d end up having
to take the mouse and slam it up in the corner
and then track it going back. So one of the things you
can do to change that is by just having
a much bigger mouse so that’s easier
to see, no matter where it is on your screen. SCREEN READER: Page change. Slide 11 of 39. High-Contrast Mode. ROGER BENZ: So, magnification
is one thing that’s useful to users,
but sometimes users need a different type
of visual improvement. And this is what we
call high-contrast mode. So instead of having black
letters on a white background, you can change it to where
you have white letters on a black background. You can also get and install
some Chrome extensions from the Chrome Store
that will also allow you to, say, modify the colors. For example, if you’re
red-green blind, you can change the
red colors to a color that you can see easier
but, more importantly, to be able to differentiate
between red and green. SCREEN READER: Page change. Slide 12 of 39. Highlight the Mouse
Cursor, Text Caret. ROGER BENZ: So, another
thing you can do is sometimes you
may not want to have the magnification
or the contrast but you just need something else
to make it a little bit easier to know where the focus is
as you’re tabbing around or also to see
where the mouse is. So you can do highlighting. And when you do
that, for example– and you can choose
which one to turn on. So if you do, you
can have it when you’re tabbing
through your content that there’ll be a bit
of a stronger highlight line around, say, the buttons. Or if you’ve got the highlight
for the mouse turned on, when you’re moving
the mouse there’s a big circle around it that
lets you know where it is. And it’s easier to track it. But then it’ll fade away, so it
will also get out of your way. SCREEN READER: Page change. Slide 13 of 39. Features for Improved
Motor Interactions. ROGER BENZ: So, some of
the things we– you know, we focus on a lot of
types of disabilities because you get some people
that are visually impaired, but you also have
motor impairments. SCREEN READER: Page change. Slide 14 of 39. On-screen Keyboard. ROGER BENZ: So one of
the things you can do is you can turn on an
on-screen keyboard. Then when you do, you can
actually type using a mouse. Or if you’ve got a Chromebook
with a touchscreen, you can also type
into it by touching on the virtual keyboard. You can also type in
it using a stylus. And we can do
handwriting recognition for what you’re actually trying
to input into the computer. Yeah. In a couple of ways
this can be useful. Say, if you’re somebody who is
paralyzed from the waist up, and say you’re using your foot,
and you have a mouse connected to your foot, this
is one way that you can type into your computer
and interact with it. SCREEN READER: Page change. Slide 15 of 39. Physical Keyboard and
Touchpad Settings. ROGER BENZ: The other
thing is we also make it easier for people
depending what you have. Say, sometimes you
have someone who has a hard difficulty
pushing down on the mouse pad to cause it to
click on a content. So you can turn on
a different mode where it takes a much lighter
touch on the mouse pad to activate the mouse in
order to simulate a click. You can also change it to
where if you’re doing a drag and drop that you
have to also exert less pressure onto the mouse
pad in order to click and drag content around. Also, sometimes, you know,
depending on your disability, it may be hard to press
some of the shortcuts. For example, in Google Slides,
one of our shortcuts is press Control-Alt-Shift-F
all at the same time. That can be hard to do. So you can turn on what’s
called Sticky Mode. So then you can press those keys
sequentially and one at a time, and we’ll consolidate
them together and then do the shortcut as
one action instead of four independent keystrokes. You can also change the
repeat rate so that when you– you know, by default,
when you press a key down it will start to
repeat that character, but you can change it to where
that time that it’s depressed is much longer. So that gives you a
chance to press the key, get it firmly down,
and then release it, but instead of typing in a
whole bunch of characters it will type in just one. So you can change
the repeat rate. SCREEN READER: Page change. Slide 16 of 39. Easy Dictation into
Any Text Field. ROGER BENZ: And something
that was added, I believe, this last year
was more dictation options for edit fields. So when you turn
this on, there will be a little icon that will
show up in the system tray that you can activate, or you
can also press a shortcut. And when you do, the
microphone opens up, and you start getting
voice-to-text, and that’ll be entered into
the text field for you. And the voice-to-text
is kind of what is happening right now when
I’m speaking what I’m saying is being converted into text. SCREEN READER: Page change. Slide 17 of 39. Make Content Easier to Hear. ROGER BENZ: So another
thing we do is to make sure the content is easier to hear. SCREEN READER: Page change. Slide 18 of 39. Mono Audio. ROGER BENZ: So, if
you have someone who has lost hearing in
one ear, and if you’re listening to something
that’s in stereo, there’s a chance that you’ll
miss some of that content because it’s coming out of the
ear that you can’t hear out of. So you can go in and turn
on mono audio, in which case we take both stereo channels,
combine them together, and then feed it out to both
speakers, be it, say, speakers or even a headphone. SCREEN READER: Page change. Slide 19 of 39. Spoken Feedback. ROGER BENZ: So, here we
also offer several ways– SCREEN READER: Page change. Slide 20 of 39. ChromeVox Screen Reader. ROGER BENZ: –for
doing spoken feedback. So the ChromeVox screen
reader is actually what you’re hearing right
now from I’m going from slide to slide. And when you turn on
the screen reader, as you’re going through your
applications or your content, it’s contextually aware
of what you’re doing and will verbalize the
information as you go. For example, if I’m
tabbing through that and I get to something
that’s a check box, it’ll tell me it’s a check
box, but it’ll also tell me if it’s checked or unchecked. Same thing if I’m getting to
something that’s a button, it’ll say send button so
that I know what type it is and that I know how
to interact with it. And the same thing if I’m moving
through content, that if I can move– say, if I move it through
the content by paragraph, it’ll verbalize the
entire paragraph. If I’m moving by line,
it’ll just read the line– same thing by word or character. So I have the ability
to go down and verbalize at the granularity
that I want to. SCREEN READER: Page change. Slide 21 of 39. Lots of ChromeVox Improvements. ROGER BENZ: So, if
you’ve tried ChromeVox, say, four or five years ago, we
recommend that you try it again because in 2017 we released
a whole new ChromeVox that was completely rewritten
from the ground up. And it did a lot of
different things better. It was much faster,
better performance. We also changed the
keyboard interaction model to be easier to
use and understand. For example, instead of pressing
Control-Alt-N, Control-Alt-H to go to the next heading, now
you press ChromeVox plus H, so it’s a much easier
to use keyboard model. The other thing we’ve added
is what we call earcons. Earcons are basically sound
that’s designed for your ear, whereas icons are
designed for your eye. But as you go
through that, it’ll contextually be aware
of it, and it’ll give you a different sound for
the different types of elements on the page. There’ll be a different
sound for text or a check box or a button. We also do it where if you
are using, say, headphones, it’ll be spatially
oriented, so that if you’re getting on to a button that’s
on the right side of the page, you’ll hear the earcon
more through your right ear than you do through
the left ear. SCREEN READER: Page change. Slide 22 of 39. ChromeVox Braille Support. ROGER BENZ: So sometimes, if
you’re using a screen reader, you do want to have spoken
feedback like I am using here. But a lot of users
would actually prefer and need to
use a Braille display. So you can hook up a Braille
display via USB or Bluetooth. And when you do,
then the output, instead of coming
to spoken feedback, will be sent to the
Braille display. Also, say if you’re a
teacher or a trainer and you want to know what’s
going on to the Braille display, you can also have
the content that’s actually being shown on the Braille
display being shown on the top of the screen in
Braille so you can see that, because it’s kind of
hard to sometimes see what’s under somebody’s
fingers as they’re going over Braille display. But it also puts
it into normal text so that if you
don’t know Braille, you can also see
what’s actually being put onto the Braille display. So it’s a great aid for
learning to use Braille. SCREEN READER: Page change. Slide 23 of 39. Select-to-Speak. ROGER BENZ: So, sometimes
you want to hear content, but you don’t want to use
a full-blown screen reader. So we also have a feature
called select-to-speak. And when you do use this, you go
through and you highlight text, and then it’ll be read to you. This is a great way to reduce
the strain of, say, reading content. It’s also a little
bit more efficient. But it’s also a great
proofreading tool. For example, if you’re
writing an email, use the select-to-speak. Select it and have
it read to you, because hearing the content
actually makes it easier to hear things that are
different than if you were just reading it, because
when you’re reading it you become a little bit just
oblivious to different changes. So just as a tip to yourself, go
in and use the select-to-speak because you can find
it is a great way to help correct your emails. SCREEN READER: Page change. Slide 24 of 39. Text-to-Speech Voices
Coming from Acapela. ROGER BENZ: OK. So, the voice that
you’ve been hearing here, it’s the one that’s
offered by Google. We have a couple of different
variations from this. But some users don’t like
this text-to-speech voice, so we do offer from
third-party vendors, like Acapela, that you can go
out and purchase and install different voices that you
can use on your computer. So they can be, maybe, a
little more human sounding, or they can be ran
at a higher speed, because if you’re going through
a lot of content you want to– But also you can, maybe,
match up to somebody’s accent. Or one that we like in
the education space, you can get voices that
sound like children. So that’s great for somebody
who is, say, in grade school. They can get a voice that sounds
more like them and their peers. SCREEN READER: Page change. Slide 25 of 39. G Suite Accessibility Features. ROGER BENZ: So now I’m going
to go ahead and switch gears into G Suite and its
accessibility features. SCREEN READER: Page change. Slide 26 of 39. G Suite. ROGER BENZ: So G Suite
is our productivity suite of applications
for communications, collaboration, and
being organized. This includes products like
Gmail, Calendar, Drive, Docs, Sheets, Slides, Classroom,
Forms, Meet, Chat– and there’s a whole
bunch more of them. And yeah, I don’t even know
if I can name them all, but I’ll just go
ahead and stop there. We’ve also designed these
to work on the platform that you’re using,
be it a Chromebook with accessibility
features turned on or a Windows laptop
or a Mac laptop. Or you can even use it with
Android devices or iOS devices. So we designed it
to be that you can use the technology and
the solutions and services that you’re used to so
that you can go with it. But again, you
know, it does work with the accessibility
features that I did just cover in the Chrome section earlier. SCREEN READER: Page change. Slide 27 of 39. Keyboard. ROGER BENZ: So one of
the things we’ve done is we designed our applications
to work with just a keyboard. So if you’re unable or you
don’t want to use the mouse, you can get by without using it. Also, keyboard features are
a great tool for power users. And we’ve got a lot of different
keyboard features built in. For example, say if you’re
in Gmail and you want to go see your sent email,
just type in the letter G followed by T for go-to Sent. You can do the same thing
in our other applications. You can move around easier. Like in Calendar, if you want
to add somebody else’s calendar, type in the Plus Sign, and
then type in something else to have it auto-completed, and
then it’ll just automatically work for you. We also have shortcuts to
make it quicker to do actions. For example, in
Gmail and Calendar, you can press the
letter C to start to compose or to
create a meeting invite or an email message. You can also do
Control-B for bolding. Or if you’re in
Gmail or Docs, you can do Control-Shift-7 to
start to do a numbered list. So there’s a lot of
shortcuts out there that you can find that you can
use when you can’t use a mouse but also if you
just want to be more efficient in what you’re doing. There’s a couple
of different ways you can find out what these
keyboard shortcuts are. There’s a small
startup out there that created a search
engine called Google. Go ahead and take
advantage of that. The other thing you could do
is, inside of our applications, you can bring up a
list of shortcuts. In Docs, Sheets, and Slides,
it’s Control-Forward Slash. So that will bring up a list
of keyboard shortcuts in that. For our other
applications, it’s actually Shift plus Forward Slash,
which is essentially the question mark. We had to use different ones
because if you do Shift-Forward Slash inside Docs you
just typed a question mark into your content. So that’s why those
are slightly different and they use the Control
plus Forward Slash. SCREEN READER: Page change. Slide 28 of 39. Application Menu Shortcuts. ROGER BENZ: Also in the
Docs, Sheets, and Slides, we have the application menu. And you open those up
on Windows and Chrome OS by pressing Alt-Shift and
then a letter– for example, Alt-Shift-F to open up
the File menu, Alt-Shift-E to open up the Edit menu. And also when you open that up,
the menu items themselves also have a keyboard accelerator that
you can use to actually quickly get to things. For example, if you
want to rename a file, you can do it with a shortcut– Alt-Shift-F, followed
by the letter R. So you can quickly move through
the menus and get to them. Another thing we’ve
done is sometimes it still is cumbersome to go
through those different menus. You can search through the
menus for looking for something. For example, you can do
Alt-Forward Slash that brings up a little edit
box, and you can type into that to search for it. You know, one that
I use a lot of times for doing this is
if I want to change the first line in my
document to a title, instead of going
to the Format menu, arrowing down to find the
titles and apply it, I actually do the Alt-Forward Slash,
type in the word “title.” That gives you a short menu
of options to match that. Arrow down to apply title
case, and hit Enter. I find it a much
more efficient way to get something that I want. But again, what we
believe in is flexibility. So you can use the
menus directly, or you can do search the menus. SCREEN READER: Page change. Slide 29 of 39. Voice Typing. ROGER BENZ: One of the powerful
features we have in Google Docs is voice typing,
editing, and formatting. So when you’re in
Google Docs you can turn on the voice, where the
microphone will listen to you and will start– you can dictate your
content into your document. You can also do formatting. You can change things to bold. You can do editing. You can select. You can delete. You can paste things around. You can move it around. So we give you a lot of
different capabilities for doing it. I haven’t counted
them for a while, but one of the last
times I checked, we had over 150 commands
available for the voice typing, editing, formatting. Also, in Slides, in the speaker
notes, you can do dictation. So you can also
just use your voice to say what you want to
be in your speaker notes for your slide. SCREEN READER: Page change. Slide 30 of 39. Magnification. ROGER BENZ: So, by default,
most of our applications work with the magnification. If you have turned
it on your platform, it’ll go ahead and just
work within our application. But we do have a
couple of places where you need to
do something more. In Docs, Sheets, and Slides, if
you are using the magnification technology, you do have to
enable a magnification mode. And something that we just
changed a few weeks ago is it used to be
to turn this on, you had to know the
magical shortcut to turn on screen
reader support. And then you had to go into
the accessibility settings and change it. We learned that
that was not very discoverable for our users. So recently, we’ve moved
those settings into– there’s now an accessibility
settings dialog that’s available under the Tools menu. And it’s always there. So it’s a much more
discoverable way of turning on the
accessibility features. SCREEN READER: Page change. Slide 31 of 39. Increased Contrast. ROGER BENZ: Also
for the contrast as you turn it on on
your platform, again, that propagates through
our application. But sometimes you may want to
turn on just one aspect of it. So, like, in Gmail you
can go in and choose a high-contrast theme where you
will have, say, white letters on a black background. So you can choose a contrast
within the Gmail application. Also, in Drive,
you can go through and change the color
of files and folders to give it, maybe, a little bit
more contrast that you prefer. Or you can just change the color
so that you can, say, markup things in red for
the most urgent items that you need to get to. SCREEN READER: Page change. Slide 32 of 39. Screen Reader. ROGER BENZ: We also
support screen readers on all the different platforms. So if you are, say,
using an Android device and you turn on
TalkBack, you will be able to use our application
using just the TalkBack features that’s available. Same thing on iOS
with VoiceOver. Or if you’re using
a Chromebook you can use the ChromeVox
screen reader, which is what I’m doing right now. On Mac, we support the
VoiceOver screen reader that’s built into it. And on Windows, we do support
the two popular screen readers, NVDA and JAWS. We do highly recommend that
for both of those you download and install the latest
versions of them. So for NVDA, it
should be a 2019.1. If you’re using JAWS, you
should be downloading and using the 2019 version, but also
apply the updates that come out every month or two. But if you are using
Docs, Sheets, and Slides, we do also have to
enable support for those for the screen reader. So again, you go
into the Tools menu and you go to the
Accessibility Settings and turn on screen
reader support. The shortcut is still
also available to turn on screen reader
support by pressing Control-Alt-Z. And the one thing
is, if you do open a document and you don’t have screen
reader support turned on, you’re not going to
hear any content. So it is important that you
do go through and enable the screen reader support. SCREEN READER: Page change. Slide 33 of 39. Braille. ROGER BENZ: We also support
using a Braille display. So again, if your
platform is set up and the screen
reader you’re using supports Braille,
by default, it works with most of our applications. But again, kind of like the
magnification screen reader– there’s a common theme here– you have to go into the Tools
menu, Accessibility Settings, and turn on Braille support. One thing I do want to
mention on the Braille support though, even if you are
using spoken feedback, where you’re using
text-to-speech synthesizer, you can use that when you
have enabled the Braille support, because some users find
that gives them an interaction model that they’re
more used to, and they prefer that type of mode. But again, it gives
you some flexibility that you can go either way. SCREEN READER: Page change. Slide 34 of 39. Closed Captions. ROGER BENZ: So closed
captions is something that we’re doing
more and more of. For example, here
when I’m in Slides, if you’re in the
presentation mode, you can turn on
closed captioning and it will caption what, you
know, the speaker is saying. And something that actually
got announced yesterday morning in one of the
keynotes is in Hangouts Meet, we have now announced
that we will be supporting captioning from speakers. So in the different rooms,
when people are talking, we can caption it and show it to
the person in the location they want to be. So it’s also contextual
and located to the person that needs that extra support. That functionality
will be rolling out over the next couple
of weeks or so. Also in, say, Google Drive,
if you have a media file that has somebody speaking
in it, you can actually go through and
caption that content and then attach it in
a file, then attach it to that media file in Drive. So then when somebody is
playing back the media file and they’ve turned
on captioning, they will also get text
of what the person is saying as they go through. SCREEN READER: Page change. Slide 35 of 39. Content. ROGER BENZ: So, there’s
actually a couple of aspects to accessibility. You know, there’s the
features that somebody who, maybe, has a
disability needs to use the features themselves. But there’s also the
side of it that, when you’re creating
content, you need to make sure it’s accessible. You want to make sure that’s
got proper font levels, you know, proper contrast, that
it’s semantically being marked up as a heading and stuff. And to make that easier in
Docs, Sheets, and Slides, we’ve set up our templates and
stuff so that by default you’re going to get much more
accessible content by using those templates as you go. Another thing we’ve done for
actually making it easier to create content is we’ve got
a shortened URL for creating Docs, Sheets, and Slides. So if you open up a tab
browser and go to, it will go ahead and create
a Google document for you immediately. So just again, making it
easier to create content so that you can get
focused on getting the information produced
rather than going through some of the mechanics. SCREEN READER: Page change. Slide 36 of 39. Demo Time. ROGER BENZ: OK. At this point, I am going to
go ahead and switch over and do a little bit of a demo. SCREEN READER: Landscape. Slide 36 of– Doc Volume. Sticky Mode enabled. 9:30 AM. Sticky Mode disabled. ROGER BENZ: OK, so I did a
time check to see where I am, so I’m in good shape. So, one of the things I talked
about earlier was in Chrome, you know, that you’ve got all
these different accessibility features. And you may wondered, OK, great. Now how do I get to those? So what you want to do
is go to the Chrome, and bring up the
Chrome settings. In this case, I’m going to go
ahead and create a new tab. SCREEN READER: Address
and search bar. Edit text– URL entry. Exited applica– ROGER BENZ: And now I’m going
to go to Chrome://settings. SCREEN READER: Calendar do– unselected. Chrome. T– web content. Settings. Settings. Search settings. Edit text. Search entry. ROGER BENZ: So I’m
on the edit field, and I’m just going to
type in “accessibility.” SCREEN READER: Search
settings– settings– banner. Search settings. Accessibility. ROGER BENZ: So I should
have a couple results. SCREEN READER: Clear search. Always show accessibility
options in the System menu. Toggle button not pressed. Exited banner. ROGER BENZ: So, the
one thing you can do is if it’s something
where you’re going to be changing
your settings frequently, you can actually change the
setting here and actually have another icon added
to your system tray to quickly get to your
accessibility settings. Or I can go in and tab again. SCREEN READER: Manage
accessibility features. Button. Back. Button. Press search pl– ROGER BENZ: So now
I’ve brought up the section that has all
your accessibility features. So I’m just going to
go ahead and just tab through a few of these. SCREEN READER: Learn more. Link– press Search
plus Space to activate. Enable ChromeVox
Spoken Feedback. Toggle button. Press. Press Search plus
Space to toggle. ROGER BENZ: So this
one’s turned on. And I’m going to go
ahead and leave it on because otherwise it’ll be
a little bit difficult for me to do the demo. SCREEN READER: Open
ChromeVox settings. Button. Press– enable select-to-speak. Toggle button, not pressed. Text-to-speech voice settings. Button. Select and customize text. Use high-contrast mode. Toggle button. Not– enable full
screen magnifier. Toggle button. Not– ROGER BENZ: So I’m not going
to go through all of them, but this is the way
that you can get to all the different
accessibilities that are built into every
Chromebook that’s out there. OK. So, now I’m going to go
ahead and go into Docs. So, here I’m going to
again go to the URL bar. – Address and search bar. Chrome:/– ROGER BENZ: And I just did that
by typing in Control-L. Now I’m going to type
in just SCREEN READER: Drive– d– st– un– enable full
screen magnifier. Toggle button, not pressed. Settings. Manage accessibility features. Main settings. Manage accessibility features. Sticky Mode enabled. Untitled document. Google Sticky Mode disabled. ROGER BENZ: So now I’ve
got an untitled document. And it was just a really
quick way to do that. So earlier I was talking about
the accessibility features that’s built into Google Docs. So I’m going to go ahead
and open up the Tools menu. SCREEN READER: Tools. Menu item 6 of 9, expanded. ROGER BENZ: I’m going to arrow
down to Accessibility Settings. – Menu. Spelling, yes, right pointer. Menu. Word Count W– Menu. Review Suggested Edits. Menu. Explore R, Control
plus, Alt plus– menu. Dictionary d– menu. Translate docu– menu. Voice typing– menu. Script editor– menu. Preferences eli– menu. Accessibility settings, ellipses
C. Accessibility settings. Dialog. ROGER BENZ: So just press
enter to open it up. Now I’ve got a dialog of the
accessibility features that’s built into Docs,
Sheets, and Slides. And once you set those
Docs, these settings do carry over to both
Slides and to Sheets. So I’m just going to tab
through a couple of these. SCREEN READER: Turn on
screen reader support. Check box– checked. Required for Braille support. ROGER BENZ: And you see
that one’s already checked. SCREEN READER: Learn
more about– turn on Braille support. Check box, not checked. Works with third– ROGER BENZ: And I’ve got the
Braille support turned off. And then we also have
the magnification. So let me go ahead and hit
Escape to get out of this. SCREEN READER: Document content. ROGER BENZ: Now I’m going to
just type in some content here. – [SPEAKING LETTERS] New line. New line. [SPEAKING LETTERS] New line. [SPEAKING LETTERS] New line. [SPEAKING LETTERS] New line. [SPEAKING LETTERS] New line. ROGER BENZ: So now I’m just
going to kind of review what I just typed in. SCREEN READER: London,
Tokyo, San Francisco. Locations. New line. Cloud Next. ROGER BENZ: So again, it’s just
very simple to go through that. And let me go down
to the bottom. SCREEN READER: New line. New line. New line. New line. ROGER BENZ: Let me demo
the actual voice typing. SCREEN READER: Voice
typing turned on. ROGER BENZ: Hope to see
you at the next Cloud Next. SCREEN READER: Voice
typing turned off. New li– typing turned on to
see you at the next Cloud Next. New line. Typing turned on to see you at– ROGER BENZ: And you
notice that it actually did the voice-to-text of
actually what the screen reader was saying as well. So you know, if you’re going
to be using the screen reader, we do recommend that you
go ahead and turn on the– or use headphones
if you’re going to be using the voice typing. OK. Let me go and just
rename this real quick. SCREEN READER: File. Menu item. Rename. Cloud Next. Selected. Edit text. ROGER BENZ: And you
notice there when I did that it actually put
the first line into here so I could just quickly hit Enter. SCREEN READER: Document content. Text area. Use search left or right– ROGER BENZ: OK. So at this point,
I’m actually going to go in and copy the URL
because I’m going to use it here when I go into Gmail. SCREEN READER: Address
and search bar. Copy https:/– [BROKEN SYNTHESIZED SPEECH] Document content. Text area. Cloud Next, Google Docs. ROGER BENZ: So I’m
obviously switching over to the Gmail application. SCREEN READER: Google Docs. Unread Google security alert– 6:57 AM. New device si– ROGER BENZ: So it’s
telling me that I just signed into a different laptop. SCREEN READER: Unread. Adam Black Next 19. April 10th. Where– Adam Black. Hello. April 10th. Did the presentation go well? ROGER BENZ: So I’m going to
go ahead and open this up. SCREEN READER: Print
all in new window. Hello inbox. Remove label Ad– ROGER BENZ: I’m going
to add end to go to it and it’ll read the information. SCREEN READER:
April 10m 7:00 PM. 14 hours ago. Reply, more, to
me, show details. Did the presentation go well? Suggested reply– it went well. Suggested reply– it was good. Suggested reply–
yes, very good. ROGER BENZ: So
that also showed me different options that I
could use for smart replies so I can quickly reply to this. But in this case, I’m
going to go ahead and reply to it directly. In this case, I’m
using the shortcut A, because I want to reply to all. SCREEN READER: Message body. Text area. Row 1– ROGER BENZ: So now I’m
going to type in, “Yes.” SCREEN READER: Yes. It. ROGER BENZ: I just typed
in the word I-T and space. And now I’m going to type
in just the letter W. SCREEN READER: Suggested
text– went well. ROGER BENZ: And then our Smart
Compose suggested text for me. So if I want this, I can
go ahead and hit Tab. SCREEN READER: Inserted
suggestion, “went well.” ROGER BENZ: Which is great. SCREEN READER: New line. ROGER BENZ: And now I
can go ahead and tab over to the Send button. SCREEN READER:
Send Control-Enter. Send Control-Enter. Disabled button. Alert. Sending ellipses. ROGER BENZ: So that was
just some quick demos of using some of the features
that I was just talking about. SCREEN READER: Alert– message– ROGER BENZ: So let me
go ahead and switch back to my presentation. SCREEN READER:
Copy of CP-116 G– ROGER BENZ: Let me go back
into presentation mode. SCREEN READER: View. Menu it– menu– present
P Control plus F5. Men– menu. Menu item. 3 of– volume. ROGER BENZ: OK. At this point I’m going to go
through some of the resources available. SCREEN READER: Page change. Slide 37 of 39. Resources. Page change. Slide 38 of 39. communication Page change– ROGER BENZ: Oops. Let me go back up. So there’s a lot that
I did cover here. And there’s no way for
anybody to remember all the information. So we actually have a lot
of great resources online. And one of the key ones is to
go to where you’re going to find
information about some of things how we do things,
but information about the accessibility
of our products, including the Chromebook
itself, G Suite, but other products like Android
or Mail or even the Google Search products and Home. We also have a lot of Help
Center articles available. So you go to . [COUGHING] Excuse me. I’m starting to lose my voice. I’m going to have to get
to Q&A here pretty quick. All right. There’s also for specific
to, say, Chromebook, you can go to We also have created some
Getting Started videos. Laura Allen, who is the
accessibility program manager for Chrome, created
some Getting Started videos on Chromebooks that
goes in through all the features in more detail. I’ve created some Getting
Started videos for Drive, Docs, Sheets, and Slides. And you can find those videos
as well as the Help Center articles in But even if there
are great resources– SCREEN READER: Page change. ROGER BENZ: –sometimes
you actually want to get in touch with somebody. So a couple of
things you can do is you can go track me
down at conferences and ask me questions, which
can be a little bit time consuming and maybe a
little bit expensive, but also we have
different sources. Something we’ve been doing
a lot more investing over the last year, year
and a half or so is to create a
disability support team. And we now offer
the ability for you to get in contact
with somebody who can answer your questions
on any Google product. You can do that through email. You can also do it
through live chat. And here recently,
we’ve added the support where you can have a
phone call with somebody. Or say if you’re using the Be
My Eyes application on Android or iOS devices, you can
actually have a video call with somebody, which is great
because they can not only, say, see what you’re looking
at and answer questions, but they can also hear it if
you’re using a screen reader. We also have some mailing
lists that you can actually communicate with some
of the people at Google, but also the community
out there because there’s a lot of people who
also have great answers to your questions. So you can connect
to, say, Chromebook [email protected]
or [email protected], which is the one that’s
more geared towards G Suite. You can also
connect to ChromeVox [email protected] But again, a lot of these
things, for the support,
or, again, the main accessibility
web page–– and
get to lot of information that way. [MUSIC PLAYING]

Comments (1)

  1. Such great features.

Comment here